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November is Long-Term Care Awareness Month!

November is Long-Term Care Awareness Month!

This November marks the 18th anniversary of Long-Term Care Awareness Month. With the holiday season nearly underway and thoughts of family on everyone’s mind, this is the perfect time of year to bring up discussions about the need to consider the important role that long-term care plays in one’s retirement plan. The need for proper…

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Assisted Living Facility Claims on the Rise

Assisted Living Facility Claims on the Rise

One of the many benefits of Long-Term Care insurance [LTCi] is the flexibility it provides when one needs long-term care services. Not surprisingly, most people prefer to receive care in their own home if at all possible. In fact, 77% of adults age 40+ indicate as much1. However, when the need for more intense or…

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Mary DePalma-Nadler, Senior Director, Finance

Mary DePalma-Nadler, Senior Director, Finance

Mary began in April 2005 as the go-to person handling ARM’s Commission Accounting.  Today, as Senior Director, Finance, Mary’s primary responsibility is to handle all of ARM’s financial operations.  Bringing over 30 years’ business experience, Mary previously worked at Walden Sports, Inc. and Colgate Palmolive. Mary lives in Arlington, MA with her husband Eric, and they enjoy…

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LTCi Claims Paid Continues Upward Trend

LTCi Claims Paid Continues Upward Trend

What’s often lost in news of rate increases and announcements of carriers entering and exiting the market is the fact that Long-Term Care insurance [LTCi] claims continue to grow – both in amount paid and number of claimants. With prospective consumers and current policyholders potentially wary of the industry due to this one-sided media coverage,…

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Jake Rosow, Director, Systems & Design

Jake Rosow, Director, Systems & Design

Jake started working at ARM in 2012 as an undergraduate.  He has since graduated from Northeastern University and has risen from the role of Marketing Associate to Director, Systems & Design. Jake’s strength is his ability to create a suite of visually appealing and informative marketing materials for any project—including eBlasts, fliers, posters, home mailing…

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Alexa Beach, Director, Operations

Alexa Beach, Director, Operations

Alexa joined the ARM team in January of 2012 as an undergraduate student.  After graduating from Northeastern University in May 2014 with a BA in Business Administration, she began her formal career at ARM. Although beginning in the New Business department, she now divides her time with Licensing and Operations as well. At ARM, Alexa’s…

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Andrew Armida, Director, Logistics

Andrew Armida, Director, Logistics

Andrew started working at ARM in July of 2014 as a Co-op student. He continued to work with us as he finished his studies at Northeastern University, and after graduating with a BS in Psychology, he began working full-time at ARM as a Marketing Manager. Andrew works in various capacities to support the marketing team…

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James Shea, CLTC, AVP, Marketing & Operations

James Shea, CLTC, AVP, Marketing & Operations

James’ strengths lie in his ability to support agents selling multiple long-term care carriers with various products operating in diverse distribution channels nationwide. He joined the ARM team as a Northeastern University undergraduate in 2007, continued throughout the remainder of his college education, and has climbed the ranks from Marketing Associate to Assistant Vice President,…

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Derek Miele, CLTC, VP, Affinity Marketing

Derek Miele, CLTC, VP, Affinity Marketing

Derek started in the insurance business in 1991 with a national marketing agency specializing exclusively in LTCi.  Having earned numerous accolades as a top national field producer, Derek founded his own LTCi agency before joining ARM in 2004. Early on in his career, Derek realized the significant potential associated with implementing LTCi programs with employer groups…

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